To create a user account for use in the Navistream web or vehicle client, follow these steps:

  1. Login to mynavistream.com with an account that has Administrator access.

  2. Click on Administration at the top of the page.



  3. Click on “Users” under "Resources". Either on the left side panel, or middle of the page.



  4. Click on “+Create New User” on the top right hand side of the page.


     

  5. After clicking on Create New User you'll be presented with two options. Click on one of the following:

  • New Driver: Select this if you're setting up a new driver account.

  • New Support User: Select this if you're setting up an account for a new Admin, Manager, etc.


Creating a “New Driver”

After clicking on "New Driver", fill out the popped-up form:

  • Email: Enter a valid email address.

  • Username: Choose a username for the Driver. This is what will be used to log into the Web Client (Website), and the Vehicle Client (Tablet). The username needs to be unique (It can be the same as the email address).

  • Password: Make sure all users have a unique password.

  • First Name: Enter First Name.

  • Last Name: Enter Last Name.

  • Phone Number (Optional): Enter Phone Number.

  • User Enabled: If set to “Disabled” the user will not be able to log into the Web, or Vehicle Clients.

  • Units: Governs whether metric or imperial units are used by the system (e.g. for speed).

  • Home Terminal: Once you select an “Organization” under “Memberships” on the bottom of the form, you can select a Home Terminal.

  • Personal Use: If set to “No”, the Driver cannot enter “Personal Conveyance” mode on the Vehicle Client (Tablet).

  • Yard Moves: If set to “No”, the Driver cannot enter “Yard Movement" mode on the Vehicle Client (Tablet).

  • Active Regulations: Choose your default active regulation from the list.

  • Driving in the US: Choose “Yes”, or “No”.

  • US ELD Exempt: If selected “Yes” for Driving in US, you have the option to exempt this User from United States ELD mandates by selecting “Yes” for this section. You then will have to provide a reason for the exemption in the next box.

  • Driving in Canada: Choose “Yes” or “No”.

  • CDN ELD Exempt: If selected “Yes” for Driving in Canada, you have the option to exempt this User from Canadian ELD mandates by selecting “Yes” for this section. You then will have to provide a reason for the exemption in the next box.

  • Driver License Number: Enter details.

  • Driver’s License Country: Enter US, or Canada.

  • Driver’s License State/Province: Enter details.

  • Signature (Optional): If you have an image containing the user’s signature, drag and drop it here to associate it with the user. The user can still sign logs using the tablet if a signature is not associated at this point in time.



  • Memberships: In this section you have the ability to add multiple Organizations to share this Driver.




  • When finished, click on “+ Create Driver” on the top right section of the list.

The newly created Driver user can now log into the Vehicle Client (Tablet), and the Web Client (mynavistream.com portal) using their unique username and password.



Creating a New Support User


After Clicking on "New Support User", fill out the popped-up form:


  • Email: Enter a valid email address.

  • Username: Choose a username for the User. This is what will be used to log into the Web Client (Website). The username needs to be unique (It can be the same as the email address)

  • Password: Make sure all users have a unique password.

  • First Name: Enter First Name.

  • Last Name: Enter Last Name.

  • Phone Number (Optional): Enter Phone Number.

  • User Enabled: If set to “Disabled” the user will not be able to log into the Web Client.

  • Units: Governs whether metric or imperial units are used by the system (e.g. for speed).

  • Signature (Optional): If you have an image containing the user’s signature, drag and drop it here to associate it with the user.

  • Memberships: In this section you can add multiple Organizations for this user, and define multiple roles within these Organizations.


  • Roles: Below is a summary of each role, and their description in the system. Note that in this section you can choose any role(s) for the user from the list below, except for Driver.




The complete list of each Roles’ Access Permissions can be found in this article.


  • When finished, click on “+ Create Driver” on the top right corner of the list.


The newly created user can now log into the mynavistream.com portal using their unique username and password.




Final Notes: 


  • You have the ability to search your created users by typing their name in the search bar in the “Users” section. 

  • You also have the ability to Edit, or Delete the created Users by clicking on their respective “Pen” , or “Bin”  Icons from the right side of the User’s column.

  • Only a user with the role of Driver can log into the Vehicle Client (Tablet).

  • A user may have multiple roles unless the Driver role has been added. In other words, a user with the Driver role cannot have any roles other than Driver.




If you have any questions about Creating a User, please contact Navistream Support.


Navistream Support

1(844)571-8200 Ext 2

navistream@stti.ca