Product: Navistream 2 Web Client
Error: Unable to Review a Driver Log in Violation
Solution: Contact support: firstname.lastname@example.org
Revised Date: 06/29/2017
Fixed Date: 06/03/2017
As of Navistream version 13326 this bug will no longer occur. Please make sure your tablets are updated to the latest version.
A bug in an older version of Navistream can prevent a user from reviewing a driver log that shows as in violation. The review button does not appear because the driver is not actually in violation. This is a false flag that support can resolve for you. This occurs when the driver had a violation, and signed their log, but the log had been edited after to remove the violation. The bug makes the violation stick with no way to review it.
Please contact email@example.com if you’re experiencing this issue and we’ll be happy to assist you.