My Shield tablet is powered / charged but it won't turn on. What can I do?
  We've seen this happen on rare occasions. You can try one of the following two methods to recover: 1. Hold down the power button for at le...
Tue, 17 Nov, 2015 at 2:23 PM
My Samsung tablet is ON but just displays the Samsung logo. How can I reboot it?
Samsung hardware has a special method of fixing this. To 'force reboot' your tablet, please do the following: Press and hold down the Pow...
Mon, 19 Dec, 2016 at 3:44 PM
Unable to Load inspection Configurations
Please see the attached PDF file.
Fri, 23 Mar, 2018 at 1:08 PM
Violation summary report shows a violation but you cannot mark it as reviewed
After editing a driver's log that was in violation you may see this occur. The Mark Reviewed button does not appear on the driver's log because th...
Tue, 22 Jan, 2019 at 9:47 AM
Force Navistream to Update
The attached PDFs have instructions on how to force your tablet to update if you find that is not doing so automatically. Please view the file that corr...
Tue, 18 Jul, 2017 at 3:15 PM
How to Repair “Unfortunately, Navistream has stopped” error
Please see the attached instruction sheet and repair tool. (
Wed, 3 Apr, 2019 at 1:53 PM
Install Zello for Navistream
Note: this is a Navistream Companion App. Please contact Navistream Support to enable this add-on. Additional charges may apply. To download and install...
Thu, 31 May, 2018 at 2:20 PM
How to stop “IMS Service has stopped” errors
Please see the attached PDF file
Wed, 21 Nov, 2018 at 11:30 AM
Basic Charging and ECM Connectivity Troubleshooting
Please look at the attached PDF document.
Tue, 16 Apr, 2019 at 9:47 AM