Solutions

My NVidia Shield tablet is charged but it won't turn on.
  We've seen this happen on rare occasions. You can try one of the following two methods to recover: Hold down the power button for at least 10 s...
Fri, 21 Jun, 2019 at 11:36 AM
Samsung Tablet Won't Turn On
Samsung hardware has a special method of fixing this. To 'force reboot' your tablet, please do the following: Press and hold down the Power ...
Fri, 21 Jun, 2019 at 11:37 AM
Unable to Load inspection Configurations
This error may occur if you’ve recently created a new vehicle type in Navistream and are now using that vehicle type without assigning an inspection templat...
Fri, 21 Jun, 2019 at 11:22 AM
Violation summary report shows a violation but you cannot mark it as reviewed
After editing a driver's log that was in violation you may see this occur. The Mark Reviewed button does not appear on the driver's log because th...
Tue, 22 Jan, 2019 at 9:47 AM
How to Repair “Unfortunately, Navistream has stopped” error
Connect your tablet to your computer using a USB Micro cable. This is a fairly standard smartphone charging cable. Download the attached file: ...
Fri, 21 Jun, 2019 at 11:00 AM
Install Zello for Navistream
Note: this is a Navistream Companion App. Please contact Navistream Support to enable this add-on. Additional charges may apply. To download and install...
Thu, 31 May, 2018 at 2:20 PM
How to stop “IMS Service has stopped” errors
Access the settings menu of the tablet. Use your finger and pull down from the top of the screen Press the Gear or Cog “Setting” icon on the top lef...
Fri, 21 Jun, 2019 at 8:04 AM
Basic Charging and ECM Connectivity Troubleshooting
Occasionally you may find that a tablet in your fleet is experiencing a diagnostic or malfunction event due to losing connection to the ECU/ECM on your v...
Tue, 9 Jul, 2019 at 10:41 AM
How to fix a tablet stuck at the blue "Downloading" screen
Occasionally, you may find that a tablet powers up into a blue, "Downloading" screen. This is a screen that comes up when holding a special butto...
Fri, 12 Jul, 2019 at 1:49 PM