FAQs

Why does my log edit have a status of Pending?
You have made a change to a driver’s log using the web client. The log does not appear to update. Why is this? With the ELD release of Navistream, it is...
Tue, 25 Jun, 2019 at 3:27 PM
Why is my tablet stuck at "retry to synchronize"?
This normally means that your tablet is having a hard time communicating with our servers. Make sure you're in an area with good cell reception and...
Fri, 21 Jun, 2019 at 1:59 PM
How can I allow my Drivers select a Vehicle that belongs to a different Organization?
There are a couple options available to you here. On the Web Portal (mynavistream.com) you can: Add your Driver to the Organization the Vehicle belongs ...
Mon, 24 Jun, 2019 at 8:00 AM
How do I remove the IntelliSkin case from the tablet?
Please refer to the video link below for specific instructions. Note: improper removal will damage the case and/or tablet. https://youtu.be/XWRzkNo-RVo?...
Thu, 25 Jul, 2019 at 4:49 PM
Why does my logbook not show any "Driving" time on my graph?
If you find yourself or your driver is using Navistream and not recording any "On duty, Driving" time on their logbook it could mean a few things:...
Fri, 21 Jun, 2019 at 1:49 PM
Malfunction and Diagnostic States
Malfunction and Diagnostic States Condition State Definition Driver recourse <-- Diagnostic <-- Malfunction  - no Driver action required...
Wed, 21 Aug, 2019 at 10:33 AM
How do I prevent drivers from creating new Vehicles and Trailers
Log into the Web Portal as an Administrator. Click on the Menu Button displayed on the very top right of the web page. From the drop down menu, selec...
Mon, 24 Jun, 2019 at 8:10 AM
Why do I have to sign the same daily log more than once?
ELD requirements dictate that any log that has been edited needs to be resigned by the driver. If you have made a change to a log that has already been sign...
Wed, 3 Apr, 2019 at 10:51 AM
Where can I find information on recycling old, used or broken Navistream equipment?
We here at Streamline recommend checking out an online resource such as http://epra.ca for information about electronic recycling regulations and programs i...
Thu, 16 May, 2019 at 2:56 PM
What's new in the Navistream Web Client 2019.6 update?
With the latest update to the www.mynavistream.com web portal (released 2019-06-10) you'll see a number of cosmetic changes to the portal's interf...
Fri, 21 Jun, 2019 at 11:48 AM