FAQs

Malfunction and Diagnostic States
ConditionCodeStateDefinitionDriver Recourse Diagnostic   Malfunction   No Driver action is required but recommended steps to resolve...
Fri, 8 Aug, 2025 at 2:45 PM
How do I prevent drivers from creating new Vehicles and Trailers?
Log into the Web Portal as an Administrator. Access the Web Portal System Settings http://navistream.stti.ca/en/support/solutions/articles/1000278272-ho...
Fri, 3 Oct, 2025 at 7:39 AM
Why do I have to sign the same daily log more than once?
ELD requirements dictate that any log that has been edited needs to be resigned by the driver. If you have made a change to a log that has already been sign...
Wed, 3 Apr, 2019 at 10:51 AM
Where can I find information on recycling old, used or broken Navistream equipment?
We here at Streamline recommend checking out an online resource such as http://epra.ca for information about electronic recycling regulations and programs i...
Thu, 16 May, 2019 at 2:56 PM
Can I send messages to multiple drivers at the same time?
Yes! To do this: Click on the Messaging icon in the upper-right corner of the Navistream web portal Click on New Message at the top of t...
Mon, 30 Jun, 2025 at 11:44 AM
How Do I Reset Another User's Password?
If a user forgets their password, an Administrator can reset it in the Mynavistream.com web portal. To do so: Log into  Mynavistream.com  as an Admi...
Fri, 3 Oct, 2025 at 7:44 AM
How Do I Change My Own Password?
If you have forgotten your password, then you will have to ask someone from your Organization that has Administrator level access or higher to reset it for ...
Fri, 3 Oct, 2025 at 7:44 AM
Can I make a change to some of the text fields on my driver log?
To make a change to an editable field on the Driver’s Log on the tablet, touch the DRIVER LOGS button from the Main Menu. This brings you to the ELD Menu. F...
Fri, 3 Oct, 2025 at 7:45 AM
How do I brighten or dim the tablet's screen?
Place two fingers on the tablet's screen while it is powered on and Navistream is running. Dragging two fingers downwards will dim the screen. D...
Fri, 6 Sep, 2019 at 8:16 AM
What is a Standard Trip?
A "Standard Trip" is determined when a Driver selects the Loading or Unloading Activities on the Navistream tablet. The Origin of a new Trip start...
Fri, 3 Oct, 2025 at 7:47 AM