FAQs

Cycle Detail Report - Why are some parts crossed out?
Our aim with Navistream's cycle reports is to provide you with as much information as possible to get the most accurate cycle numbers. A cycle is made u...
Tue, 9 Mar, 2021 at 3:27 PM
Is there a geozone point limit?
Yes. A geozone created in Navistream can only contain up to 250 points. If you need to map a large area with a geozone, and 250 points isn't enough then...
Wed, 17 Nov, 2021 at 1:12 PM
What do I do if I've forgotten my password?
If you're a Navistream user and have forgotten your password then please reach out to your system adminstrator for help getting it reset. Please kee...
Mon, 6 Dec, 2021 at 9:51 AM
How do I return to Navistream after using a companion app?
To return to Navistream, all you need to do is press the HOME button on your tablet. On older Samsung tablets, the Home Button is an oval shaped button ...
Wed, 25 May, 2022 at 7:41 AM
Navistream Camera - camera-only installs
The Navistream Camera can function independently OR work in concert with the Navistream ELD. As a result, Navistream Cameras can be installed in any Vehicle...
Mon, 21 Aug, 2023 at 4:19 PM
Navistream Camera - Why can't I Live Stream video?
The main reason you're no longer able to live stream video is that you've used up your monthly allotment. Yes, viewing a live video stream is a very...
Fri, 10 Jun, 2022 at 11:47 AM
Navistream Camera - Device Settings
Below are the settings that can be adjusted for the Navistream Cameras in your fleet. We can adjust these settings on a per device or per account basis! By ...
Mon, 20 Jun, 2022 at 8:48 AM
What does a duty status origin of INTERMEDIATE mean?
If you're logged into Navistream and the vehicle is moving, we write an INTERMEDIATE origin duty status to your logbook every hour. This is in accordanc...
Thu, 23 Jun, 2022 at 2:38 PM
What to do if the wrong vehicle is showing on the vehicle select screen and you can't change it
With the Navistream Canadian ELD update we've introduced a new feature to pair your vehicle hardware with the truck you drive to make it easier for driv...
Wed, 30 Nov, 2022 at 7:48 AM
Canadian ELD Health Codes
In the Navistream update for Canadian ELD compliance, you may see certain reports (such as the hours of service summary) that reference health codes. Below ...
Wed, 30 Nov, 2022 at 11:22 AM