FAQs
When cell connectivity is lost, Navistream is 'offline' and no longer able to update Fleet Tracking with the latest location information until the u...
Thu, 2 Nov, 2023 at 11:40 AM
This indicator in the status bar (upper right) lets you know when you don't have a connection to the vehicle's ECM. This could be due to multiple re...
Thu, 5 Sep, 2024 at 10:42 AM
The 'Total Distance Driven' at the top of the Driver's log is either the ECM recorded distance driven (if there was an ECM connection) or the GP...
Tue, 16 Jan, 2024 at 11:29 AM
You have made a change to a driver’s log using the web client. The log does not appear to update. Why is this? With the ELD release of Navistream, it is...
Mon, 28 Nov, 2022 at 12:11 PM
This normally means that your tablet is having a hard time communicating with our servers. Make sure you're in an area with good cell reception and ...
Fri, 21 Jun, 2019 at 1:59 PM
There are a couple options available to you here. On the www.mynavistream.com web portal you can: Add your Driver to the Organization the Vehicle belong...
Wed, 10 Jun, 2026 at 10:45 AM
Please refer to the video link below for specific instructions. Note: improper removal will damage the case and/or tablet. https://youtu.be/XWRzkNo-RVo?...
Thu, 25 Jul, 2019 at 4:49 PM
If you find yourself or your driver is using Navistream and not recording any Driving time on their logbook it could mean a few things: The Navistream ...
Wed, 12 Jan, 2022 at 10:59 AM
ConditionCodeStateDefinitionDriver Recourse Diagnostic Malfunction No Driver action is required but recommended steps to resolve...
Fri, 8 Aug, 2025 at 2:45 PM
Log into the Web Portal as an Administrator. Access the Web Portal System Settings http://navistream.stti.ca/en/support/solutions/articles/1000278272-ho...
Fri, 3 Oct, 2025 at 7:39 AM