FAQs

Why does another truck VIN show up when I'm pairing my Bluetooth NaviLink device?
Sometimes when performing the pairing process you'll be shown a VIN number that is incorrect. When this happens a number of things may be happening:...
Fri, 1 Sep, 2023 at 11:18 AM
Can I use my Navistream credentials to log into another company?
The short answer is "No, unfortunately not." Navistream accounts belong to a company, or tenant, and are self-contained. While your userna...
Mon, 31 Mar, 2025 at 11:24 AM
What is the Geozone Administrator role?
When creating a new support user, one of the roles you can assign them is our new Geozone Administrator role. This role alone doesn't do anything, b...
Tue, 29 Apr, 2025 at 9:03 AM
What is an ELD Malfunction?
Knowing when you're having an issue with your ELD is important. Drivers should be on the lookout for "Malfunction" states on their tablet. ...
Mon, 30 Jun, 2025 at 10:18 AM