FAQ

Frequently Asked Questions

Balance vs Amount on A/R Age Trial Balance
Question What is the difference between the "balance" column and the "amount" column on the A/R Age Trial Balance Report? Answer T...
Mon, 9 Jan, 2017 at 11:04 AM
Order Line Types
Question What do the various order types signify? Answer Blank Invoice Line B Bill of lading crossreference (allows storing multiple bills and fa...
Mon, 9 Jan, 2017 at 11:04 AM
Vendor Code and Vendor Name
Question Where does the Vendor code and name come from, and what is its purpose in the Driver Details? Answer It depends on the driver type as to ...
Mon, 9 Jan, 2017 at 11:04 AM
Reporting / Data Export
Question Is there a DTMS export to Crystal Report, or similar? What export options are available? Answer We can provide ODBC access for end users to u...
Tue, 10 Jan, 2017 at 8:08 AM
Work Order Unit Price
Question How is unit price calculated? Answer First the system will look at the FM Price Code (Client Maintenance - Billing Tab) from the Work Ord...
Wed, 18 Jan, 2017 at 12:52 PM
Change made to price code in Client Maintenance does not affect Work Order
Question Price code was updated in the client maintenance form. Why is it not reflected in existing work orders? Answer A change made in client mainte...
Wed, 18 Jan, 2017 at 1:50 PM
Support for Crystal Reports
Question Does DTMS provide support for Crystal Reports? Answer DTMS does have support for Crystal Reports. We can provide ODBC access for end users to...
Fri, 20 Jan, 2017 at 1:34 PM
Degama Customer Backups
Question What is the recommended backup routine? Answer It is recommended that you backup D:\dtms\live which contains the current version of the ap...
Mon, 23 Jan, 2017 at 10:25 AM
Red Border showing in Test Environment
Question Test environment menu is showing with red borders. What does this mean? Can it be used? Answer The red is just to disinguish the test environ...
Tue, 7 Feb, 2017 at 10:48 AM