FAQ
Frequently Asked Questions
Question What is the difference between the "balance" column and the "amount" column on the A/R Age Trial Balance Report? Answer T...
Mon, 9 Jan, 2017 at 11:04 AM
Question What do the various order types signify? Answer
Blank
Invoice Line
B
Bill of lading crossreference (allows storing multiple bills and fa...
Mon, 9 Jan, 2017 at 11:04 AM
Question Where does the Vendor code and name come from, and what is its purpose in the Driver Details? Answer It depends on the driver type as to ...
Mon, 9 Jan, 2017 at 11:04 AM
Question Is there a DTMS export to Crystal Report, or similar? What export options are available? Answer We can provide ODBC access for end users to u...
Tue, 10 Jan, 2017 at 8:08 AM
Question How is unit price calculated? Answer First the system will look at the FM Price Code (Client Maintenance - Billing Tab) from the Work Ord...
Wed, 18 Jan, 2017 at 12:52 PM
Question Price code was updated in the client maintenance form. Why is it not reflected in existing work orders? Answer A change made in client mainte...
Wed, 18 Jan, 2017 at 1:50 PM
Question Does DTMS provide support for Crystal Reports? Answer DTMS does have support for Crystal Reports. We can provide ODBC access for end users to...
Fri, 20 Jan, 2017 at 1:34 PM
Question What is the recommended backup routine? Answer It is recommended that you backup D:\dtms\live which contains the current version of the ap...
Mon, 23 Jan, 2017 at 10:25 AM
Question Test environment menu is showing with red borders. What does this mean? Can it be used? Answer The red is just to disinguish the test environ...
Tue, 7 Feb, 2017 at 10:48 AM